Craft Spirits Exchange is the world’s first online community and marketplace that showcases craft, artisanal and other high-quality spirits. Our mission is to connect enthusiasts and novices alike with a broad selection of amazing spirits, and provide exclusive access to rare and limited release products from around the world. Through member reviews and tasting notes, fans can glean suggestions and opinions about spirits, cocktails, trends, events and more.
While there is no legal definition for the term, spirits enthusiasts often associate craft with batch size, type of still or yearly production. However, we at CSX take a broader approach, and believe a spirit can be considered craft if it showcases quality, attention to detail, the producer’s passion and perhaps tradition or history—no matter how much or how little of it is made each year.
Not at all. While you have the ability to buy high quality craft, artisanal and rare spirits and products, CSX is much much more than that. CSX is also an online community that connects spirits enthusiasts with the products and drinks they love through reviews, ratings, articles, news, and events.
No. It is always free to explore, rate and purchase products on CSX.
The craft spirits other products we offer come from select retailer partners who boast outstanding product portfolios. CSX gives users the opportunity to try bottles that they might not be able to purchase in your local retail store. If you are a retailer interested in becoming a CSX Partner Retailer - please email us at sales@drinkCSX.com.
Ordering products from CSX is a great way to celebrate someone's birthday, anniversary or other event. As long as the giftee is at least 21 years old, you can enter that person's shipping address. The giftee's packing slip will not include the prices of the items.
Don’t have what you’re looking for? We want to hear about it. Email us at feedback@drinkCSX.com.
Email us at sales@drinkCSX.com as we are always looking to add great products and partners to our CSX community.
Orders placed on CSX are sent either via FedEx Ground or UPS. You can expect your order within 3 to 7 business days from your order confirmation depending on your location and the products ordered. You will receive tracking information for your order as soon as it is shipped by our retail partners.
An adult who is at least 21 years old must sign for your package when it's delivered. If no one is home or there is not an adult to sign for it, the carrier will leave a note on the door and attempt delivery two more times. After three tries, the package will either be returned, or kept at the FedEx Ground or UPS facility for several days until you can retrieve it. Returned shipments are subject to a 10% restocking fee.
Since an adult aged 21 or over must sign for your package, we highly recommend that you ship it to your place of work. Please note that you cannot send orders to a P.O. Boxes.
Due to alcohol shipping laws in different states, certain spirits can only be shipped to certain states. As such, some products may not be available in your area. Please enter your ZIP code to ensure your product is available at checkout. None of our retail partners currently ship to the following states: Alabama, Arkansas, Illinois, Iowa, Massachusetts, Michigan, Mississippi, New Hampshire, Pennsylvania, Texas or Utah.
There will be a tracking number in the confirmation email you will receive after your order ships.
It can take up to 72 hours for a tracking number to appear in a shipper's system. If you still haven't received a tracking number after that time, please email us and we are happy to look into it.
Shipping is calculated based on weight of package and origin and destination. You will receive an estimated shipping total prior to checkout.
We want to make sure you are happy with your order. If you receive a product in error, or if the order arrives damaged, please contact us at help@drinkCSX.com. We'll work to make it right.
CSX sources the best craft spirits from select retailer partners from across the country. In order to fulfill your entire order, we may need to reach out to several retailers, so you may receive several packages for one order. As parts of your order ship, you will receive a tracking number for each one. If you have any questions, please email us at help@drinkCSX.com.
All packages are carefully packed to avoid damage in transit. If your order arrives damaged in any way, please email us immediately at help@drinkCSX.com with your order details and a picture of the damaged product. We are happy to make it right. However, all damage claims must be submitted within 72 hours of receiving your package to be considered for replacement or refund.
For large orders that cannot be shipped in a single package, our retail partners charge a additional "Large Order" fee that pays for the additional shipping & handling charges required for large orders. This fee is $20 or $40 depending on the number of bottles in your order.
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